IT Services & Support
Technology Support
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Hardware Break-fix
Cisco Support
Service Desk
Technical Resources
Voucher Schemes
Professional Services​
I.T Consultancy
Install & Deployment
Wireless Site Surveys
Managed Print
Relocations
"We have worked hard to ensure our service delivery eco system of dedicated partners meets the demanding needs of our customers"
John Delamore - Simoda Operations Director
Hardware Support
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Service level agreements to match your needs from next business day response to a two hour fix
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24x7x365 service coverage
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Dedicated client management and UK based service desk
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Network of fully qualified engineers and strategic stock locati􀦞ons
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Flexible Work Unit Voucher Scheme
Helpdesk Services
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Helpdesk and Managed IT Solutions can include - 1st / 2nd / 3rd Line Tech Support
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UK based helpdesk
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Tailor made helpdesk packages and SLA’s available to suit
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Software covered by the helpdesk – Microsoft products only / desktop support / server support
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Helpdesk Options, Monday – Friday 08:30 – 18:00 excluding bank holidays
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Technology Consultancy
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Complete lifecycle management from initial concept, through a design and implementation phase, on to post implementation support & troubleshooting services
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Hosting and cloud deployments, strategic consulting and business case planning
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Strategy review, IT audit, business/IT alignment, cost saving assessment
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IT procurement (vendor and technology assessment, right-sourcing, ROI)
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Compliance (business continuity, PCI:DSS)
Managed Print
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Reduction in costs by up to 30% and increased efficiencies
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Improvements in employee satisfaction and productivity
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Enhanced document security
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Improved environmental sustainability
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Streamlined IT support burden or completely remove it
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Optimisation of existing fleet without having to invest in any additional hardware
Asset Management
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Discovery, data capture and storage
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Asset tracking
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Lifecycle management
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Reporting and alerting
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We manage the complete process; from the logistical management of a collection, technical processing and secure data eradication or destruction through to testing and assessment for the resale of used IT equipment and final recycling of unusable equipment
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ISO 9001, 14001 & 27001 Certified