IT Services & Support

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Electrical Inspectors

I.T Services

 

Relocations & Roll Outs

Configurations

Rack & Stack

Decommissioning

Asset Disposal

Network Cabling

Power UPS

CCTV

Professional Services

 

Readiness Assessments

Design & Architecture

Deploy & Install

Migration

Optimisation

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Support Services

 

Hardware Break-Fix

Software Support

Remote Support

Tickets & Vouchers

Managed Services

 

Full Managed Service

Outsourced Helpdesk

Solution Managed Services

Managed Print

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"We have worked hard to ensure our service delivery eco system of dedicated partners meets the demanding needs of our customers"

John Delamore - Simoda Operations Director

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Hardware Support

  • Service level agreements to match your needs from next business day response to a two hour fix

  • 24x7x365 service coverage

  • Dedicated client management and UK based service desk

  • Network of fully qualified engineers and strategic stock locati􀦞ons

  • Flexible Work Unit Voucher Scheme

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Helpdesk Services

  • Helpdesk and Managed IT Solutions can include - 1st / 2nd / 3rd Line Tech Support

  • UK based helpdesk

  • Tailor made helpdesk packages and SLA’s available to suit

  • Software covered by the helpdesk – Microsoft products only / desktop support / server support 

  • Helpdesk Options, Monday – Friday 08:30 – 18:00 excluding bank holidays

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Technology Consultancy

  • Complete lifecycle management from initial concept, through a design and implementation phase, on to post implementation support & troubleshooting services

  • Hosting and cloud deployments, strategic consulting and business case planning

  • Strategy review, IT audit, business/IT alignment, cost saving assessment

  • IT procurement (vendor and technology assessment, right-sourcing, ROI)

  • Compliance (business continuity, PCI:DSS)

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Managed Print

  • Reduction in costs by up to 30% and increased efficiencies

  • Improvements in employee satisfaction and productivity

  • Enhanced document security

  • Improved environmental sustainability

  • Streamlined IT support burden or completely remove it

  • Optimisation of existing fleet without having to invest in any additional hardware

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Asset Management

  • Discovery, data capture and storage

  • Asset tracking

  • Lifecycle management

  • Reporting and alerting

  • We manage the complete process; from the logistical management of a collection, technical processing and secure data eradication or destruction through to testing and assessment for the resale of used IT equipment and final recycling of unusable equipment

  • ISO 9001, 14001 & 27001 Certified

Not sure what to do or how to get started ?

Let our team of digital transformation experts guide you along the journey to achieve successful outcomes.

Click HERE to complete the FREE consultation request form and a member of our team will be in touch ASAP

Access & download the Simoda services brochure here

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