Empower Your Practice with Simoda
Choose Simoda for managed IT support and elevate your legal practice to new heights. Contact us today to secure a partnership that scales with your ambition.
In the legal sector, time is of the essence, and reliability is non-negotiable. At Simoda, we understand that your firm’s success hinges on the seamless operation of your IT infrastructure.
Here’s why partnering with us for managed IT support is beneficial to the future of your firm:
1. Enhanced Security
With sensitive client data at stake, security isn’t just a feature—it’s a necessity. Simoda’s managed IT support and additional cyber security support services, ensures your firm is safeguarded against cyber threats, data breaches, and compliance violations, giving you peace of mind to focus on your clients.
2. Uninterrupted Productivity
Downtime is not an option. Our proactive monitoring and maintenance services pre-empt potential issues, ensuring your systems run smoothly around the clock. This means less time troubleshooting and more time advocating for your clients.
3. Tailored Solutions
Every legal firm is unique, and so are your IT needs. Simoda offers customised IT strategies that align with your firm’s objectives, scale with your growth, and integrate seamlessly with your existing legal technologies.
4. Expertise on Demand
Navigating the complexities of IT can be daunting. With Simoda, you have access to a team of seasoned IT professionals who are well-versed in the specific challenges faced by legal practitioners.
5. Cost Efficiency
Outsourcing your IT management to Simoda translates to predictable costs, reduced need for in-house IT staff, and minimised capital expenditure on IT infrastructure. Invest your resources where it matters most, serving your clients.
We offer 3-tiered levels of support for your firm:
Standard
A user-based support contract concentrating on supporting desktop / laptop users operating systems & standard applications
Remote User Support
Standard Business Hours 9am – 5pm
4 Hour Response
OS & Standard Apps Support
User Management
Annual Business Review
Procurement Support
Customer Portal
Premium
A modern approach to solving business IT challenges where you need the comfort of professional no nonsense support, each user has unlimited IT support, infrastructure support is tailored to your environment, and we also provide you with industry leading additional options
Remote User Support
1 Hour Response
OS & Standard Apps Support
Extended Business Hours 8:30am – 5:30pm
End User Software Install
3rd Party Software Escalation Support
Patch Management
User Management
Pro-active System Monitoring
Infrastructure Support
Quarterly Business Reviews
IT Budget Planning & Procurement Support
Customer Portal
Specialist
A bespoke service for businesses who have specialist / complex requirements
Line of Business Applications
Bespoke Applications
Complex Systems
Legacy Systems
Global Locations
Bespoke Services
IT Support Additions
User Additions
Cloud Backup For 365
Apple iOS Device Support
Mobile Device Management
Service Additions
Hardware break-fix
24 x 7 x 365 Support
Weekly On-Site Support Visits
Annual, ¼, Monthly Billing
Infrastructure Additions
Cloud Backup
Infrastructure DR
24 x 7 x 365 NOC
Infrastructure as a Service
Value Services
Virtual IT Director
Quarterly Security Audits
Software Asset Management
Public Cloud Optimisation
Cyber Security Additions
End Point Protection
Email Security
Web Security
24 x 7 x 365 SOC
Cyber Essentials
Security Awareness
Value Services
IT Sustainability Strategy Planning
Database Management
Citrix Support
IT Training
Partners
