In the digital age, small to medium businesses (SMBs) are as reliant on technology as their larger counterparts. However, managing IT can be complex and time-consuming. That’s where Simoda comes in.
Here’s why your SMB needs our managed IT support:
1. Customised IT Strategies
Your business is unique, and so are your IT needs. Simoda provides tiered IT solutions to suit your needs and budget, aligned to your business goals, ensuring you have the tech support that fits just right.
2. Cost-Effective Solutions
We understand that SMBs need to optimise their budgets. With Simoda, you get access to top-tier IT support without the overhead costs of an in-house team, allowing you to allocate funds to critical business areas.
3. Proactive Support
Downtime can be detrimental to your business. Our proactive approach to IT management means we identify and resolve issues before they impact your operations, ensuring continuous productivity.
4. Enhanced Security
Cybersecurity threats are a reality for businesses of all sizes. Simoda’s managed IT support protects your business from security breaches with state-of-the-art security measures tailored to the needs of SMBs.
5. Scalable Services
As your business grows, so do your IT requirements. Simoda’s services are designed to scale with your business, providing the right level of support at every stage of your growth.
6. Expertise at Your Fingertips
With Simoda, you gain a partner with extensive experience in managing IT for SMBs. Our experts become an extension of your team, offering guidance and support whenever you need it.
Just starting out in business?
As a start-up business, you might face financial constraints that make hiring an IT manager challenging. As a small business, you should be focusing on maximising your productivity and working on the most important tasks.
This is the benefit of outsourcing your IT services. You get access to a team of experts, without the high costs of hiring in-house! At Simoda, we can find your small business the right IT support based on your industry, size and budget.
Speak to us today:
We offer 3-tiered levels of support for your business:
Standard
A user-based support contract concentrating on supporting desktop / laptop users operating systems & standard applications
Remote User Support
Standard Business Hours 9am – 5pm
4 Hour Response
OS & Standard Apps Support
User Management
Annual Business Review
Procurement Support
Customer Portal
Premium
A modern approach to solving business IT challenges where you need the comfort of professional no nonsense support, each user has unlimited IT support, infrastructure support is tailored to your environment, and we also provide you with industry leading additional options
Remote User Support
1 Hour Response
OS & Standard Apps Support
Extended Business Hours 8:30am – 5:30pm
End User Software Install
3rd Party Software Escalation Support
Patch Management
User Management
Pro-active System Monitoring
Infrastructure Support
Quarterly Business Reviews
IT Budget Planning & Procurement Support
Customer Portal
Specialist
A bespoke service for businesses who have specialist / complex requirements
Line of Business Applications
Bespoke Applications
Complex Systems
Legacy Systems
Global Locations
Bespoke Services
IT Support Additions
User Additions
Cloud Backup For 365
Apple iOS Device Support
Mobile Device Management
Service Additions
Hardware break-fix
24 x 7 x 365 Support
Weekly On-Site Support Visits
Annual, ¼, Monthly Billing
Infrastructure Additions
Cloud Backup
Infrastructure DR
24 x 7 x 365 NOC
Infrastructure as a Service
Value Services
Virtual IT Director
Quarterly Security Audits
Software Asset Management
Public Cloud Optimisation
Cyber Security Additions
End Point Protection
Email Security
Web Security
24 x 7 x 365 SOC
Cyber Essentials
Security Awareness
Value Services
IT Sustainability Strategy Planning
Database Management
Citrix Support
IT Training
Partners
