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Prestige Nursing & Care

Video Conferencing

Customer
Success Story

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Industry / Nursing & Healthcare

Overview

Prestige Nursing & Care provides high-quality, personalised and expert home care services for every stage of life that evolve with the changing needs of those we care for. Their comprehensive range of services provided by highly trained compassionate carers, registered nurses and clinical experts, ensure our clients receive the right kind of care at the right time, all delivered right at home

Issues / Challenges

 

  • Not fit for purpose video conference systems
    Difficult to use

  • Limited access to modern applications

Objectives

 

  • Easy to use system

  • Integrated Microsoft Teams

  • Same user experience across different sized rooms

Solution

During the Covid pandemic Prestige had to change operational management in order to support their business needs. Simoda were engaged to provide a tailored solution to support the new way of working. Simoda achieved this by designing & implementing 3 new meeting room solutions using Logitech technology with integration with Microsoft Teams. All 3 rooms were different however as part of the scope we ensured that each room had the same easy user experience.
Results / Outcomes

 “The old meeting rooms were under utilised due to the poor quality of the meeting room facilities, since the deployment of the solution the meeting rooms are now operating at a 90% utilisation rate and Prestige have also seen an increase in customer satisfaction.

“Simoda really listened to our needs. They took a lot of time to really understand our requirements and what systems we needed it to integrate into. I would also like to add that the installation team from Simoda were first class. There attention to detail and cleanliness was fantastic”


Dave Andrews - Head of I.T. - Prestige Nursing & Care
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