I.T Support Services
SIMODA SERVICES / IT MANAGED SERVICES
Ensure Uninterrupted Business Operations with Simoda's IT Managed Services
Simoda support services range from traditional vendor warranties to full outsourced managed I.T.
In today's technology-driven world, maintaining a robust and reliable IT infrastructure is crucial for any business. Simoda's comprehensive IT Managed Services are designed to provide your organization with the proactive support and expertise it needs to prevent downtime, optimize performance, and maximize your return on IT investments.
Tailored IT Support for Businesses of All Sizes
Simoda understands that every business has unique IT needs and challenges. That's why we offer a flexible range of IT support services, from traditional vendor warranties to full outsourced managed IT solutions. Our team of experienced engineers and consultants can tailor a support plan that aligns perfectly with your specific requirements and budget.
Our Comprehensive IT Managed Services Offerings:
Software Support: Our experts provide comprehensive support for your software applications, ensuring they are up-to-date, secure, and performing optimally.
Outsourced IT: We take over the management of your entire IT infrastructure, providing you with peace of mind and allowing you to focus on your core business activities.
Managed Service: We proactively monitor and manage your IT systems, identifying and resolving potential issues before they cause downtime or affect productivity.
Extended Warranties: We offer extended warranties for your IT hardware, extending your coverage and minimizing unexpected costs.
1st & 2nd Line Helpdesk: Our dedicated helpdesk provides responsive support to your end users, addressing their IT issues promptly and effectively.
Issue Triage: We efficiently prioritize and assign IT issues based on their severity, ensuring that critical problems receive immediate attention.
4 Hour Fix: We guarantee a 1-hour response time (Premium Service only) for all IT issues, minimizing downtime and business disruptions.
Tiered IT Support Solutions
Simoda offers a tiered structure of IT support services to cater to your specific needs and budget. Our core offering includes 1st and 2nd line remote support for end users, along with comprehensive network infrastructure support. We also offer optional bolt-ons, such as Cybersecurity Managed Services, Backup Management and Support, and Patch Management.
Addressing Your IT Challenges
Simoda's IT Managed Services are designed to address the common pain points faced by businesses of all sizes:
Limited IT Resources: Our team of experts augments your existing IT resources, providing the expertise you need to support your growth.
Rising IT Support Costs: We offer cost-effective IT support solutions that align with your budget and provide a high return on investment.
Centralized Support: Our centralized IT support number simplifies communication and streamlines issue resolution.
Application Management: We manage your Microsoft 365 application as standard, ensuring optimal performance and security.
Local IT Support: Our local engineers provide in-person support to your users, ensuring prompt and personalized assistance.
Serving Diverse Industries
Simoda's IT Managed Services are tailored to meet the unique requirements of a wide range of industries, including:
Marketing / Media
Logistics / Distribution
Eliminate IT Worries and Focus on Growth
Partner with Simoda's IT Managed Services and let us handle your IT complexities, while you focus on driving your business forward. Our expert support will ensure your IT systems are always up to date, secure, and performing at their best, empowering you to achieve your business goals without disruptions.
Contact us today to learn more about how Simoda's IT Managed Services can transform your IT operations and propel your business to new heights.
Managed I.T Support
Issue / Challenge / Objective
Lack of qualified IT staff
Old application stack
Poor wireless signals
All systems monitored 24x7
Improved customer experience
Issue / Challenge / Objective
35% support price increase
Additional SLA required
Price reduced by 45%
24x7 4 hour fix
Time to plan refresh