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Lexus Sheffield: IT Modernisation

Empowering Sustainable Innovation Through Smart Technology

End User Compute

Overview
+ Company Overview

Lexus Sheffield are based at the state-of-the-art centre in Sheffield. Designed to support the exceptional experience that Lexus customers expect, the centre serves as the heartbeat of local operations.

Its modern facilities provide an environment that reflects the luxury, refinement and attention to detail synonymous with the Lexus brand.

The site brings together a full suite of services, including new and used car sales, customer engagement and a comprehensive after care support.

Problems

01

Old poor performing IT kit

Old, poor‑performing IT equipment was creating daily frustrations and operational inefficiencies.

02

Outdated backup technology

Outdated backup technology was placing the organisation at significant operational and security risk.

03

Limited cyber security protection

The organisation faced increased vulnerability to system failure and cyber threats.

04

Rising cost of document management and print

The rising cost of document management and print was placing unnecessary financial strain on the organisation. Ageing print infrastructure, inefficient processes and a lack of centralised control were leading to escalating operational expenses.

05

Poor service level from incumbent provider.

Poor service levels from the incumbent provider were causing frequent delays, unresolved issues and a lack of reliable support. The organisation struggled with slow response times, limited technical capability and minimal communication.

Objectives

  1. 01

    To reduce IT costs and modernise

  2. 02

    Embrace new cloud technologies

  3. 03

    Mitigate risk of cyber attack

  4. 04

    Automate identity and access management

Solutions
+ Solution

 

Simoda provided Lexus with a comprehensive strategic IT modernisation plan.

+ Simoda replaced PC’s which were end of life and upgraded serviceable devices to the latest specifications required.

+ Protected from the risk of a cyber-attack, this was achieved in phase one of the project to adhere to strict guidelines set by the corporate brand.

+ Simoda now provide Lexus with a full managed service, with access to 1st, 2nd, 3rd & 4th line technical support resources

Testimonials

​The team at Simoda have been brilliant from start to finish, they make everything easy to understand and the service we receive is fantastic, long may that continue

Mick Daggett

Accountant – Sheffield Lexus

Lexus Sheffield: IT Modernisation - Simoda