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CC33

Digital Signage

Customer
Success Story

cc33jobs.jpeg
Industry / Contact Centre

Overview
 

CC33 are a leading contact centre based in the UK & South Africa.

Issues / Challenges

As a call centre it is critical that vital service stats are displayed across the business on screens in order to ensure they meet the businesses high quality of service standards. CC33 are a growing business and required the solution to be mobile and give them the ability to cast information to screens quickly and easily.

Objectives
 

  • No wired network connectivity

  • Independent casting when required

  • Easy to use & manage

Solution

In order to meet the requirements Simoda investigated several products until a suitable solution was found. After an initial demo of the technology it was clear that it ticked all the boxes CC33 were looking for. Simoda installed a wireless presentation solution to each screen, which can be individually managed via a cloud console, allowing managers to take control of individual screens and share critical information.
Improved responsiveness
Meet customer deadlines
Increased team productivity
Outcomes
What our client had to say:

“Simoda really took to listen to our requirements. They thought about the practically of what we were looking for and came up with a unique suggestion. The solution has really transformed how we share information within the business. The ability to instantly publish information across selected screens has driven our business forward. The clean install requiring no cabling was cost effective and zero disruption”
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