COMMUNICATION
SOLUTIONS.
UCAAS
CX & CCAAS
CONNECTIVITY & SD-WAN
MOBILE CONTRACTS
VIDEO CONFERENCING.
Modern communications are a long way from the traditional red phone box of the past, the ability to communicate wherever you are on multiple platforms is key to driving efficiency in your business. Moving your communications to the cloud is the sensible choice and Simoda have built our communications portfolio around leading technology & solution providers to ensure our customers have the best solutions on the market.
CAPEX
OPEX
AS A SERVICE
MANAGED.
Over recent years we have seen a swing towards opex, as a service & managed communication solutions. Simoda are proud to offer our communication solutions via multiple investment routes, the ability to consume as a service via opex or as a managed service alongside the traditional capex model gives our customers true flexibility.
CHALLENGES WE SOLVE.
We need professional video conference rooms can you help design & install
Our phone system is old and needs upgrading but we are not sure if we should go on-prem or cloud
How do we move from ISDN30
How do we reduce the amount of lost calls
Can we reduce the cost of our calls / bills
How do we use Teams better
How do we integrate Teams into our existing system / processes
How do we get better productivity from our call agents
Which is the best solution to record calls
Can we integrate chat & socials into our call workflows
Which CCaaS solution is the best fit for our needs
Our mobile contract is due for renewal are we getting the best deal.
PARTNERS.
VIDEO CONFERENCING SOLUTION.
Industry
Technology
Issue / Challenge / Objective
Covid 19 response
Reduction in business travel
Teams need access
Results
50% increase in productivity
Happier leadership team
ON-PREM PBX
TO CLOUD.
Industry
Manufacturing
Issue / Challenge / Objective
Migration to Salesforce
Leadership demanding realtime performance analytics
Improve brand perception & CSATs
Results
25% improvement in agent productivity
Happier staff
New successful products launches